Refund Policy
Last Updated: 01/09/2025
We understand that travel plans may change. Please review our refund and cancellation terms below:
1. Guest Cancellations
2. Sand Staycation Cancellations
- If we must cancel due to unforeseen circumstances (e.g., maintenance, double booking), guests will receive a full refund or the option to reschedule.
- Guests who leave early are not entitled to refunds unless otherwise agreed in writing.
- Refunds are processed within [7–14 business days] to the original payment method.
- Processing time may vary depending on your bank/payment provider.
